Before the agreement,
understanding.

No single formula can replace an understanding of the people and context involved.

THE SPACE BETWEEN

01 /

Listen first.

Begin with the experiences, concerns and realities of those involved.

02 /

Establish credible conditions in which dialogue can take place.

03 /

Recognise social, cultural and political dynamics before defining a process.

04 /

Enable people to shape outcomes that make sense in their own circumstances.

OUR PRACTICE

Mediation is more than convening a meeting. Preparation, relationships, participation and continued engagement help make dialogue meaningful.

THE CONVERSATION CONTINUES